Customer Testimonials
Great people great cars great service.
Had a couple of recalls on my 2017 Altima and a fault code for my airbag. Met Mike in the service bay, and Mike and his team got me all fixed up and on my way within 2 hours.
Thanks Bill Roy, Sisters first time car buyer. Bill and the First team Financing department went out of there way to help make this happen!!! Sincerely, Donna Mayo
Always get the best service for our car they even wash it for free, very friendly staff, comfortable waiting lounge with good coffee.
Always a great experience, whether it’s service or sales. Shoutout to Norris Timmons in sales, who did an excellent job helping me navigate getting a new car.
To start, my whole family has bought a car from this dealership and we have nothing negative to say. We take everyone here looking for a car. But David Nicely is the best they have! He had great customer service skills and I’m thankful he put up with my dad making jokes for a few hours! I didn’t know anything about Nissan’s going into my car shopping experience because I was so set on buying a Jeep Wrangler but once David introduced me to the 2021 rogue platinum I couldn’t turn it down! He was so informative ...
This has been one of the best experiences shopping and buying a new car. Very professional and helpful.
Ramon McGeorge provide awesome service when buying my new Rouge. He was quick and efficient and made the process quick and easy. He worked around my schedule to make the process efficient.
Norris Timmons has outstanding customer service at First Team Nissan. Best experience I've ever had when buying a car.
Salesperson Ramon Mcgeorge was very knowledgeable and polite. This is the 5th vehicle I have purchased at First Team and all good experiences.
Great service! Excellent communication! Very knowledgeable. Outstanding techs!
Okay a little pricey for what they offered
Jason was great
My salesman Jamal has to be the main reason I came home with my car the other day. Talked to me like a person, gave me some great options, and showed me around the whole lot. Looked at several cars and ended up getting the first one I tested. Love my new vehicle and I can’t be happier with their customer service
Very helpful service department. Had a small problem with parts department though. Had my wife bring up the battery core and she was told she didn't get money back, luckily I was able to call my wife and get it fixed. But shout out Mark Baker, he was an excellent service advisor! Was very honest with me, having my 4 years background in a dealership, I felt like he was very honest with me about the services. So the 5 stars is directly for Mr Baker.
Davey Preston worked with me today and he was GREAT. It was my first time going to a dealership by myself and I felt comfortable and confident with my purchase. The whole team was awesome, and answered all of my questions and made my experience enjoyable! 10/10. Definitely recommend. 🙂
Fast and everything I needed
Great experience here. Davey was wonderful to work with!
Davey was phenomenal. He had everything ready when we got to the dealership and made the whole process super easy! He made us feel relaxed and made us laugh through the process!
Davey Preston was so awesome!!! He really made me feel so at ease with the purchase of my first vehicle! I couldn’t imagine this process with anyone else! He was informative and no BS! Would highly recommend him to anyone looking for a vehicle!!
Jason was the bomb.com 👍🏻
If you are looking for a great vehicle and a painless buying experience go see Anthony at the Nissan dealership. He went well above and beyond my expectations. I had picked out a vehicle and went to look at it and before i got there he had found another one with less miles and still in manufacturers warranty for about the same price and had us pre-approved for financing and with less money down. The whole team work together as one to get you in and out. We were driving away with our new vehicle in less that 2.5 hours. Thank ...
Purchased 2 Subaru vehicles from here. Had 2 different sales associates on the 2 visits. Both were great at their job and not pushy. They let me do what I wanted to do and were helpful every step of the way
routine oil change and tire rotation.
Norris was my salesman and Keith Kelso took care of the financial aspect for me. They were a great team to work with. They were both very friendly and informative. They made me feel very comfortable and confident in my purchase. The deal that the got me was AMAZING!!I love being a part of the Nissan family! I will be back when it’s time for me to buy again. And I will recommend my friends and family to go see that duo when they need an automobile. Thank you Norris and Keith!!
Went in for a routine oil change, informed me of of things that needed to be done, not to pushy, friendly
I had a great experience yesterday purchasing a new vehicle. My salesman, Jason Hoose, was very thorough in explaining all the features on the vehicle I was interested in. He made sure the process was smooth and I knew what was happening every step of the way. This was my second vehicle purchased from First Team. Next time I'm in need of a car, I will be right back at First Team. Thank you Jason!
Davey was a very kind and efficient salesman, facilities were very clean and safe! I would recommend anyone in the market to see Davey in the future!
very good
Good people to deal with enjoy working with them
I was satisfied with the oil change but whoever's washed my car did a bad job. When it dried I could see the dirt I came in with.
Jason Hoose went above and beyond to help me get not only a car I need, but one I wanted. And at a price I could afford. Ask for him when you go by to look!
Amazing staff! Service team members were polite, knowledgeable and didn't force additional services but made necessary suggestions as needed.
First Team Auto Mall is a great dealership and easy to deal with. This is our third vehicle we’ve purchased from them. The salesman Jamal Terry, went above and beyond to find us the vehicle we were looking for. We are very pleased with our purchase. They are the only ones to deal with, when buying a new or used car. Will definitely go back and make sure you ask for Jamal.
I had an overall great experience. My salesman Bill Roy was personable and easy to talk too. The gentleman who helped with the understanding of how all the gadgets in my new car worked was great as well. Then the last person we saw who we signed paper work with was great to talk too.
Eric in the service department is excellent to work with.
Is a good team.. good service..
I was really impressed. My last experience which was not first team took roughly 6 hours but here probably 1 1/2 from test drive to leaving in new vehicle. John Gunn did a great job. Thanks to all the staff there.
Oil change went quick, staff was super polite.
Got our Forester back from the collision center today. I was impressed with how they kept us informed on the progress. Seems even when their normal parts supply was shut down (Covid?), they scrambled to get another supply chain activated!
Sitting here with my buddy Davey Preston while he hooks me up with the exact vehicle I wanted! This is my second vehicle thru him and I would highly recommend him to all of my friends. Your the best Davey! See you when my husband is ready for his next vehicle.
The service and staff are always doing there jobs. Everything is great as always.
I spoke to salesman David Nicely and told him exactly what kind of deal I was looking for and when I arrived at the dealership, he was there to greet me and in under 2 hours, I was driving off in my 2020 Rogue Sport! The car, the deal I got, the customer service and David in Finance were all exceptional! David Nicely did an excellent job meeting my requests and getting me in a sweet new ride!
everyone there is very nice and helpful! they make you feel right at home
Good service
Visited the service department for my oil change/tire rotation. Everything went well, the wait time was very good. Thanks!
My car was hit and it was sent to Team Nissan Collision center they had good customer service and the estimation process was fast they called the next day with more issues but everything was covered by the insurance we were put in a rental and almost two weeks later got our car and it looks good.
I bought my first car from a large dealership Thursday and had an amazing experience. Jamal Terry was my salesman and he made me feel so comfortable, he was very knowledgeable, and just the best to work with. I can't thank him enough for such a positive experience in such a stressful situation!
Took a little longer than I would like in service but the people were friendly and the place was clean. Surrounded by other great customers and my car wash was done perfectly. Thank you!
Very nice people and I trust their services
Everything went smooth from start to finish. From being contacted by the internet sales manager (sorry forgot his name) too dealing with Ramon Rivera the salesman who was phenomenal, went above and beyond to take care of my family and I . Only complaint was truck was only at half a tank when I picked it up. I love the truck tho so far and will be doing future business with First Team!
I was there for an oil change and tire rotation. They found a nail in my tire and fixed it at a low cost. Will definitely continue to keep going back. Nice and friendly and professional staff.
All of my visits @ first team is awesome every one is Polite have good customer service as soon as you get out the car and walk to the door they assist you right away I love it I will recommend everybody to go there
Free Oil change was great!
Tony was great very communicative and friendly. Knew a lot about the car and the style I would like.
recently purchased a used vehicle (our 2nd from FTAM) and had a couple minor issues needing to be addressed. The used car manager handled the matters quickly and professionally. It certainly solidified our loyalty to FTAM and their commitment to fair prices and good service.
We've had nothing but exceptional service from first team nissan. We'll continue to be customers for a long time to come
First Team Nissan is an excellent service facility. Mike W. has great customer skills and the mechanics are well-versed on the Nissan product line. Kudos to management.
Always excellent customer service! Everyone is very accommodating and willing to answer all my questions. From sales to service I highly recommend their services!
Good visit, very professional.
I saw a car I wanted at a good deal. I immediately got in touch with Jamal Terry. The only day I had off of work was Friday and even though he was off he came in to help me on his only day off. He was very knowledgeable about the car I wanted and answered all my questions. He was patient while I test drove the car. See Jamal for your First Team needs. He is awesome.
Fast, friendly service! Love the car wash with the service ❤
Very friendly , prompt and professional
Very nice and friendly people...
Excellent all of the staff was extremely friendly and helpful.
I plan to always buy cars here. I have always been treated well by First Team's sales department and their service department. The car buying process was hassle free. No guessing on car pricing or value. My kids actually ask me when we get to go back for oil changes. They like the snacks, the coloring pages, the fish tank and the building blocks. I've been with First Team for 7 years as a customer and have yet to have a bad experience.
Jeremy was a very knowledgeable person. Worked hard to get exactly what I wanted. Would recommend him to any of my family or friends
I just happened to stop by when First Team Nissan was having their summer sale and that's all it took for David Nicely to sell me a beautiful blue 2020 Nissan Rogue Sport! David was an exceptional salesperson and worked with my schedule to make it happen. My mother has been extremely ill and has just entered hospice care. David helped take care of my every need and even volunteered to help me set my garage code if needed. I have never purchased a vehicle from Fist Team but I feel sure my next vehicle will be a purchase from ...
I had a wonderful experience at First Team with Dustin Clark as my sales associate. He was very knowledgeable and patient with the many questions I had. He helped me choose the right car and I am very happy with the purchase!
Norris Timmons was the best. I appreciate all he and the others did to help me get into a new car. Yall are the best
First team Subaru takes great care of their customers.
Always courteous. Always on time. I enjoy coming to the Nissan side of first team. Maria Durham is so helpful and personable. She always keeps me informed and even if they are busy, she always takes her time to explain things. I will buy another Nissan at First Team solely because of the way she treats customers.
Staff was exceptionally professional and understanding. I had a great experience.
We had an all around great experience when purchasing our new vehicle. We never felt pressured to buy and the whole process was very smooth. Bill was so friendly and helpful as was everyone else who helped us that day. We are enjoying our new Nissan very much! Thank you!
First Team did a great job of getting my car in, performing the requested work and providing me with a fair price. The service rep. was excellent during a very busy day.
We just purchased our 3rd vehicle from First Team Nissan, a brand new 2020 Pathfinder! Our salesman was Anthony and he was great made the whole process easy as can be! We love First Team Nissan, have never had any issues doing business here! Thanks again!
David Nicely made sure everything was completely taken care of
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